Chatbot Development with Python NLTK

Chatbots are intelligent agents that engage in a conversation with the humans in order to answer user queries on a certain topic. Amazon’s Alexa, Apple’s Siri and Microsoft’s Cortana are some of the examples of chatbots.

Depending upon the functionality, chatbots can be divided into three categories: General purpose chatbots, task-oriented chatbots, and hybrid chatbots. General purpose chatbots are the chatbots that conduct a general discussion with the user (not on any specific topic). Task-oriented chatbots, on the other hand, are designed to perform specialized tasks, for example, to serve as online ticket reservation system or pizza delivery system, etc. Finally, hybrid chatbots are designed for both general and task-oriented discussions.

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Scraping Tweets and Performing Sentiment Analysis

Sentiment Analysis is a special case of text classification where users’ opinions or sentiments regarding a product are classified into predefined categories such as positive, negative, neutral etc.  Public sentiments can then be used for corporate decision making regarding a product which is being liked or disliked by the public.

Both rule-based and statistical techniques have been developed for sentimental analysis.  With the advancements in Machine Learning and natural language processing techniques, Sentiment Analysis techniques have improved a lot.

In this tutorial, you will see how Sentiment Analysis can be performed on live Twitter data. The tutorial is divided into two major sections: Scraping Tweets from Twitter and Performing Sentiment Analysis.

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Twitter Sentiment Analysis Using TF-IDF Approach

Text Classification is a process of classifying data in the form of text such as tweets, reviews, articles, and blogs, into predefined categories. Sentiment analysis is a special case of Text Classification where users’ opinion or sentiments about any product are predicted from textual data.

In this tutorial, you will learn how to develop a Sentiment Analysis model that will use TF-IDF feature generation approach and will be capable of predicting user sentiment (i.e. view or opinion that is held or expressed) about 6 Airlines operating in the United States through analysing user tweets. You will use Python’s  Scikit-Learn library  for machine learning to implement the TF-IDF approach and to train our prediction model.

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